Shipping policy

Shipping Policy – Titan Walk
At Titan Walk, we are committed to delivering your orders safely, quickly, and efficiently across India.
1. Order Processing
All orders are processed within 24–48 hours after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Coverage
We currently ship across all major locations in India. Delivery availability may vary for remote or rural areas depending on courier service coverage.
3. Delivery Timeline
Estimated delivery time is 3–7 business days after dispatch, depending on your location. Metro cities may receive orders faster, while remote areas may take slightly longer.
4. Shipping Charges
We offer free standard shipping on most orders across India. Any applicable shipping charges (if any) will be clearly displayed at checkout before payment. No hidden fees.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp to track your shipment in real-time.
6. Delivery Delays
While we aim for timely delivery, delays may occur due to unforeseen circumstances such as courier delays, weather conditions, public holidays, or high order volumes. Titan Walk is not liable for delays caused by third-party logistics partners.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact our support team within 48 hours of delivery with photos and order details. We will arrange a replacement or resolution after verification.
8. Incorrect Address & Failed Delivery
Customers are responsible for providing accurate shipping details. If a delivery fails due to an incorrect address or unavailability of the recipient, re-shipping charges may apply.
9. Packaging
All Titan Walk products are securely packed with protective materials to ensure safe transit and prevent damage during shipping.
10. Contact Support
For any shipping-related queries, tracking issues, or delivery support, please contact Titan Walk customer support through our official website or email.